LeanGo Platform - Privacy Policy

Global Lean Industry 4.0 (GLI) | GRWAN GROUP FZE
Last Updated: June 2025

Applicable Applications

This Privacy Policy applies to the following applications developed and operated by Global Lean Industry 4.0
(GLI), a subsidiary of GRWAN GROUP FZE:
LeanGo CIL, LeanGo HACCP, LeanGo WMS, LeanGo STM, LeanGo E&T, LeanGo MES, LeanGo Eye,
LeanGo FM, LeanGo FTE, LeanGo Trace, LeanGo ARTEX Engage (collectively the “LeanGo Platform”).

Introduction

We take your privacy seriously. In order to provide you and your employer with personalized workflow software
solutions, Global Lean Industry 4.0 (GLI), a subsidiary of GRWAN GROUP FZE, and its affiliates (collectively
“LeanGo Platform”) need you to provide certain Personal Information. This Privacy Policy explains what we
collect, why, and how we use it.
We may update this Privacy Policy from time to time. Material changes will be notified by email to the address in
your profile.

1. What Personal Information Do We Collect?

(a) Information you provide: Contact details, job role, and profile information you submit when registering for
or using any LeanGo application.
(b) Automatically collected: IP address, device type, operating system, and access timestamps recorded
while you use our services.
(c) Third-party sources: Information from business partners or contractors where you have authorized them to
share it with us.

2. Why Do We Collect Personal Information?

To provide the LeanGo Service and administer our business. Legal bases: your consent, our legitimate
interests, contract performance, legal obligations, and vital interests (fraud prevention, safety).

3. How Do We Use Personal Information?

• Create and maintain your LeanGo Profile across devices
• Provide support, insights, and service recommendations
• Communicate about security, privacy, and administrative matters
• Verify legal age for service access
• Improve and test our systems and services
• Manage business operations

4. With Whom Do We Share Personal Information?

LeanGo does not sell or rent your Personal Information. We may share with: (i) customers to personalize their
service; (ii) service providers acting on our behalf; (iii) third parties in co-branded offerings. Disclosure may also
occur to comply with law, protect safety, or in connection with a merger or acquisition.

5. How Do We Secure Your Personal Information?

We use physical, technological, and procedural safeguards, including industry-standard encryption for data in
transit. No internet transmission is 100% secure; we cannot guarantee absolute security.

6. International Data Transfers

We operate globally. If accessing LeanGo from outside the UAE, your Personal Information may be transferred
to, stored, and processed in the UAE. We take all legally required steps to ensure adequate protection.

7. Your Rights

You may access, correct, or delete your Personal Information at any time. EEA residents also have rights to:
withdraw consent, object to or restrict processing, request data portability, and lodge a complaint with a
supervisory authority. Contact us via Section 10.

8. Location Data

Some LeanGo applications collect location data (GPS, Wi-Fi, Bluetooth, mobile network) for attendance
verification, workforce management, and operational compliance. Location data is collected only after your
explicit consent and is never used for advertising. Tracking is active only during active sessions and stops
automatically on logout or app closure. You may revoke location permission at any time in your device settings.

9. Data Retention

We retain Personal Information only as long as required to deliver our services or as mandated by law. Accounts
inactive for more than three years will have associated Personal Information deleted, unless a legal obligation
requires retention.

10. Contact Us

Global Lean Industry 4.0 (GLI) — GRWAN GROUP FZE
Privacy enquiries: privacy@grwangroup.com
Security concerns: security@grwangroup.com
Phone: +971 58 822 7315

LeanGo 平台 — 隐私政策

全球精益工业4.0(GLI)| GRWAN GROUP FZE
最后更新:2025年6月

适用应用程序

本隐私政策适用于由全球精益工业4.0(GLI)(GRWAN GROUP FZE 的子公司)开发和运营的以下应用程序:
LeanGo CIL、LeanGo HACCP、LeanGo WMS、LeanGo STM、LeanGo E&T、LeanGo MES、LeanGo Eye、LeanGo
FM、LeanGo FTE、LeanGo Trace、LeanGo ARTEX Engage(以下统称为“LeanGo 平台”)。

简介

我们非常重视您的隐私。为了向您及您的雇主提供个性化的工作流程软件解决方案,全球精益工业4.0(GLI)(
GRWAN GROUP FZE 的子公司)及其关联公司(统称为“LeanGo
平台”)需要您提供某些个人信息。本隐私政策旨在说明我们收集哪些个人信息、原因及使用方式。
我们可能会不时更新本隐私政策。如对您个人信息的使用方式发生重大变更,我们将通过电子邮件通知您。

1. 我们收集哪些个人信息?

(a)您提供的信息:您在注册或使用任何 LeanGo 应用程序时提交的联系方式、职务及个人资料信息。
(b)自动收集的信息:您使用我们服务时记录的 IP 地址、设备类型、操作系统及访问时间戳。
(c)第三方来源:在您授权的情况下,来自业务合作伙伴或承包商的信息。

2. 我们为何收集个人信息?

为提供 LeanGo 服务及管理我们的业务。处理的法律依据包括:您的同意、我们的合法权益、合同履行、法律义
务以及重要利益(如防止欺诈、保护安全)。

3. 我们如何使用个人信息?

创建并维护可在任何设备上访问的 LeanGo 个人资料
提供支持、洞察及服务建议
就安全、隐私及行政事务与您沟通
验证您是否达到使用 LeanGo 服务的法定年龄
改进和测试我们的系统及服务
管理业务运营

4. 我们与谁共享个人信息?

LeanGo 不会出售或出租您的个人信息。我们可能在以下情况下共享:(i)与客户共享以个性化服务;(ii)与代
表我们提供服务的服务商共享;(iii)在联合品牌产品中与第三方共享。依法要求、保护安全或涉及并购时,也
可能予以披露。

5. 我们如何保护您的个人信息?

我们采取物理、技术和程序安全措施,包括传输过程中的行业标准加密技术。互联网传输并非100%安全,我们
无法保证绝对安全。

6. 个人信息的国际传输

我们在全球范围内运营。如您从阿联酋以外地区访问 LeanGo,您的个人信息可能被传输至、存储于并在阿联酋
境内处理。我们将采取适用法律要求的所有措施确保充分保护。

7. 您的权利

您可随时访问、更正或删除您的个人信息。欧洲经济区居民还享有以下权利:撤回同意、反对或限制处理、请求
数据可携性,以及向监管机构投诉。请通过第10条联系我们。

8. 位置数据

部分 LeanGo 应用程序通过 GPS、Wi-Fi、蓝牙或移动网络收集位置数据,用于考勤验证、劳动力管理和运营合规
。位置数据仅在获得您的明确同意后收集,且不用于广告目的。位置追踪仅在活跃会话期间有效,退出登录或关
闭应用后自动停止。您可随时在设备设置中撤销位置权限。

9. 数据保留期限

我们仅在提供服务所需或法律规定的期限内保留个人信息。闲置超过三年的账户的相关个人信息将被删除,法律
义务要求保留的除外。

10. 联系我们

全球精益工业4.0(GLI)— GRWAN GROUP FZE
隐私问题:privacy@grwangroup.com
安全问题:security@grwangroup.com
电话:+971 58 822 7315